Amy Cross

Article • 29th April 2025

Why AI Agents are Essential for Business Transformation

Artificial Intelligence (AI) is no longer a futuristic concept—it is actively reshaping industries, transforming how businesses operate, and redefining the human-technology relationship. AI agents, which function autonomously to analyze data, execute workflows, and enhance decision-making, are emerging as powerful drivers of efficiency and innovation. These intelligent systems are revolutionizing everything from customer engagement to cybersecurity, creating new opportunities for organizations t...

Infographic • 29th April 2025

Low Code Explained

AI-powered low-code tools can help bridge technical gaps and enable faster app development. But many decision makers still don’t realize the truth about how effective low-code tools can be.

Solution Brief • 17th March 2025

Transform Your Operations with an Autonomous ERP

In today’s dynamic marketplace, the difference between leading and lagging often comes down to how quickly you can seize opportunities. This is where an autonomous ERP system comes into play. By leveraging advanced technologies such as AI and machine learning, an autonomous ERP automates routine tasks, enhances overall efficiency, and helps make data-driven decisions faster.

Infosheet • 20th June 2024

Revolutionizing Your Business with an AI Copilot

Copilots utilize AI technology to comprehend and interact with human language in a contextual manner. They bring several advantages to businesses, such as increased efficiency, automation of manual tasks, enhanced customer engagement, and data-informed
decision-making.

Infographic • 20th March 2024

5 Game-Changing Capabilities in Generative AI for Business

As businesses increasingly recognize the potential of generative AI, key capabilities have emerged, reshaping lines of business and industries, and opening up new avenues for innovation and growth. Let’s take a look at five capabilities in generative AI that are changing the way businesses are run.

Video • 30th September 2024

Top 9 Ways SAP Integration Suite Can Unleash Innovation

The path to faster innovation is paved by better integration. Whether you’re adopting new business models, looking to improve customer experiences, or seeking greater efficiency, solving your pressing business problems starts with modernizing your integration.

Resources Hub • 26th September 2024

SAP Business AI Resources

AI already exists in most of your SAP solutions. Explore a variety of assets focused on the real business value that SAP Business AI products offer.

Article • 26th January 2024

Exploring the Business Benefits of AI

Artificial Intelligence (AI) has emerged as a transformative technology that is revolutionizing various industries. From automating routine tasks to enabling personalized customer experiences, AI is driving significant business benefits across diverse sectors.

There are numerous advantages that AI brings to businesses, highlighting its potential to enhance efficiency, productivity, decision-making, and customer satisfaction.

One of the key advantages of AI is its ability to automate repetitive

White Paper • 1st November 2023

The Path to Innovation: Modernization Starts with Integration

Many companies today are prioritizing modernization of application landscapes to reap the benefits of cloud-native applications, such as agility, flexibility, and resiliency. Benefits of modernization include reduced total cost of ownership and improved productivity by leveraging the latest technologies to better support business demands.

Article • 29th September 2023

Better Business Outcomes Mean Modernizing Your Landscape

Today’s IT landscapes are increasingly distributed across corporate data centers and multiple clouds. Business processes are supported by heterogeneous applications and composable modules – all producing and needing to exchange data with other systems, making automation and seamless interactions challenging at best. Plus, there is a growing need to collaborate with customers and partners across value chains to avert supply chain disruption, increase efficiency, and improve sustainability. These

White Paper • 1st November 2024

Setting the Future-Proof Foundation for Customer Experience

To meet the changing demands of your business and your workforce, companies need to move to an approach centered around the customer experience. The purpose of this paper is to help you make an informed decision about SAP Business Technology Platform (SAP BTP) to complement your existing SAP Customer Experience solutions.

Newsletter • 17th October 2024

Customer Success Program Office News Exchange

Welcome to the BTP Customer Success Program Office News Exchange, where you can stay up-to-date with the latest BTP sales programs news, content, and events.The SAP BTP Program Office creates sales-focused programs to drive the customer value and sales revenue benefits of SAP Business Technology Platform (SAP BTP) and positions a one platform solution. We provide subject matter expertise, connect organizational silos, align on KPIs, and create and orchestrate effective content and resources

Slide Deck • 3rd September 2024

Powering Digital Transformation and Innovation

SAP BTP is a unified, business-centric, and open platform that empowers customers and our ecosystem to innovate, build, extend, and integrate SAP and non-SAP applications in a cloud-native way. It enables next generation data management, real-time insights, and holistic enterprise planning. It also provides application development, integration, and process automation capabilities. In addition, SAP BTP embeds intelligence into our applications and exposes Enterprise AI capabilities to partners and customers.

Infographic • 31st October 2023

Conquer 7 Business Challenges with Integration

Now more than ever, integration is the key to solving fundamental business problems. When adopted strategically, integration can bridge silos across applications, data, and processes, helping facilitate enterprise agility and business model flexibility. It can provide a foundation for applying intelligence, enabling digital interactions, and creating the connected digital experiences that employees want, business partners need, and customers expect. Read on to see how the right integration solution can help your business thrive.

Podcast • 30th September 2024

The Integration Scoop Podcast

Want to stay current on how integration technology is the key to innovating your business? Integration Scoop is your answer. Discover key solutions and technologies that power SAP Business Technology Platform by listening in on conversations with partners, developers, and innovators across the SAP ecosystem. Get real-world stories and stats on topics like integration methodologies and best practices, and the power of connecting on-premises and cloud-based processes, services, applications, and data across organizations.

Infographic • 4th January 2024

7 Essential Capabilities Your iPaaS Needs for Success

With the growing popularity of adopting an iPaaS, what are the most essential capabilities your iPaaS needs to propel your business forward?

Solution Brief • 17th October 2024

Accelerate Innovation to Unlock Business Potential

Accelerating digital innovation across business functions requires foresight and agility to navigate dynamic market conditions. Enterprises must unlock processes and data in their applications and enable users to personalize their work in context.

Sales Enablement • 6th November 2023

Industry Click&Go Package

Innovative consumer product companies are now taking a broader view of the consumers’ journey and working to deliver personalized experiences within the context of the outcomes the consumer is trying to achieve.

White Paper • 3rd September 2024

Powering the New Human Experience Management

To meet the changing demands of your people and business, companies need to move to an approach centered around employee experience.

Podcast • 19th July 2024

SAP BTP Talk Episode

openSAP Podcasts provide knowledge from members of the SAP ecosystem, including SAP employees, partners, and customers. Choose topics relevant for your business or personal interests. Stream or download episodes with Apple Podcasts, Spotify, TuneIn, or directly from openSAP.

White Paper • 7th October 2024

Journey to the Intelligent Enterprise with Digital Supply Chain

Managing the supply chain of an enterprise is a complex task, and one that requires a lot of thought and planning. The purpose of this paper is to help you make an informed decision about the SAP Business Technology Platform (SAP BTP) to complement existing SAP Supply Chain solutions and enable you to become an Intelligent Enterprise.

Guide • 29th September 2022

Stop Talking Customer-Centric, Start Being Customer-Centric

Customer centricity is not a new concept. It first appeared decades years ago with the advent of customer relationship management. Today, it’s back with a vengeance because the power in the relationship has shifted away from the organization to the customer; the customer is now in the driver’s seat.

White Paper • 20th October 2022

Helping the World Run Sustainably

As investors and consumers seek out more socially and environmentally responsible companies and businesses learn to account for their impacts on people and the planet, all are seeking precise ways to express what sustainability looks like in data and dollars.

Article • 30th September 2020

Integrating and Extending Your SAP Landscape in the Cloud

Today, we are witnessing events that have fundamentally changed the face of business: how its run, what products and services are in demand, and how to keep up with an ever-changing customer experience.